
Send a message. We'll get you sorted.

The settings are the same as on any Samsung or Android phone; only the screen shape changes how you get there. Unfold the device fully before you start, because folded, cover-screen, and split-screen views can hide menu items, then follow your platform guide.
The landing taps are in Turn on data roaming for your plan on Samsung or Turn on data roaming for your plan on Android.
If the add stops or fails, see Adding your plan is stuck: what to do. Still not working? Contact MTN Travel eSIM support and include four things: your ICCID, your order number, your phone model and OS version, and what you've already tried.

Send a message. We'll get you sorted.
Have questions about coverage, installing, or a plan you've already bought? Whatever it is, message us and a few quick questions will get you to the right person. Email works too, if you'd rather.
Chat on WhatsApp