How can we help, traveler?

Search the docs, browse a category, or talk to a real human. However you ask, the answer's here.

Try:

Most asked

Landed, plan added, still no internet? Start with these three phone settings.

Turn on data roaming.

On the MTN Travel eSIM line, not your home line. iPhone: Settings, Cellular, your plan. Android: Settings, Network, SIMs.

Pick the network by hand.

Still searching? Choose the partner network for your country manually. The list is in "Which carrier am I on, by country".

Adding it in the first place.

iPhone, Pixel and Samsung, screen by screen. And what to do when the QR code won't scan or you only have one phone.

Will it work on your device?

Compatible with iPhone XS and newer, and most flagship Android phones released from 2020 onward. Check before you buy, not after.

Send a message. We'll get you sorted.

Have questions about coverage, installing, or a plan you've already bought? Whatever it is, message us and a few quick questions will get you to the right person. Email works too, if you'd rather.

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