How can we help,
traveler?
Search the docs, browse a category, or talk to a real human. However you ask, the answer's here.
Try:
Landed, plan added, still no internet? Start with these three phone settings.

Will it work on your device?
Compatible with iPhone XS and newer, and most flagship Android phones released from 2020 onward. Check before you buy, not after.
Six categories, most things covered.
- 11 articles
Getting started
What an eSIM is, what you need before you buy, and how the whole flow works.
- 31 articles
Installation and setup
Adding the eSIM to your phone, turning it on, and confirming it is ready before you fly.
- 25 articles
Coverage and networks
Where plans work, which networks you land on, and what to do when signal is missing.

Send a message. We'll get you sorted.
Have questions about coverage, installing, or a plan you've already bought? Whatever it is, message us and a few quick questions will get you to the right person. Email works too, if you'd rather.
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