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Adding your eSIM with a cracked or unresponsive screen
If your screen still registers some touch, add it as normal, working around the damaged area. If it doesn't respond reliably, a couple of options can help.
Steps
- Try connecting a mouse or keyboard; most phones support this over USB or Bluetooth even with a broken screen.
- Your phone's built-in accessibility tools, like assistive touch, may let you complete setup with minimal precise tapping.
Good to know
Still stuck? Contact MTN Travel eSIM support; we may be able to activate a line without a full on-device setup.
Have questions about coverage, installing, or a plan you've already bought? Whatever it is, message us and a few quick questions will get you to the right person. Email works too, if you'd rather.
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