Turn on data roaming for your plan on iPhone

Two settings get you online when you land: the MTN Travel eSIM line on with Data Roaming, and Cellular Data pointed at it. Adding the plan doesn't switch roaming on; only your phone's settings can.

Before you start

Do this after you land. At home, the plan shows no service, and that's normal. Your home SIM stays exactly as it is; calls and texts keep using it.

Steps

Open Settings and tap Cellular. On some iPhones this shows as Mobile Data.
Under SIMs, tap your MTN Travel eSIM.
Turn on Turn On This Line.
Turn on Data Roaming.
Go back to Cellular and tap Cellular Data.
Choose your MTN Travel eSIM.
Give your phone a minute. When a network name appears in your status bar, you're online.

Give your phone a minute to connect once you land. Still nothing? Switch on Airplane Mode for 30 seconds, then switch it off again.

Setting your APN

Most destinations need no APN. If yours is on this list, add it before you connect:

Destination

APN

Global, Israel, Kuwait, Morocco, Mauritius, Middle East, Qatar, Saudi Arabia, South Africa

knowroaming

Argentina, Brazil, Canada, Chile, Colombia, Costa Rica, Ecuador, Mexico

tn1

Bahamas, Caribbean

altanwifi

Australia, China, India, Indonesia, Japan, Philippines, Singapore, South Korea, Taiwan

kroly

Europe, United States

No APN needed

Enter the value in lowercase with no spaces. On iPhone: Settings > Cellular > your MTN Travel eSIM > Cellular Data Network, then type the value under Cellular Data APN. Leave the other fields empty.

Good to know

Your plan is data only, with no phone number, calls, or SMS. Calls and texts keep using your home number.
Low Data Mode holds back apps on the MTN Travel eSIM line. Turn it off in Settings > Cellular > your MTN Travel eSIM while you travel.
Your plan starts when you connect in a supported country, not when you buy. Your validity days count from that first connection. Unused data expires at the end of your validity period. It doesn't roll over.
When you get home, turn data roaming off and set your data back to your regular SIM, so you don't pick up roaming charges. Your MTN Travel eSIM plan stays on your phone, ready for your next trip.
Settings names and screens vary a little by iOS version. Checked on iOS 26.

Still not working?

Still not working? Contact MTN Travel eSIM support and include four things: your ICCID, your order number, your phone model and OS version, and what you've already tried.

Send a message. We'll get you sorted.

Have questions about coverage, installing, or a plan you've already bought? Whatever it is, message us and a few quick questions will get you to the right person. Email works too, if you'd rather.

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